Merchant & Payments Onboarding Manager

Job description

Qu is at the forefront of restaurant technology innovation. As an API-first unified commerce platform experiencing high double-digit growth, we’re transforming how restaurants operate by connecting the entire tech stack through seamless, scalable solutions. At Qu, you’ll work with passionate, practical innovators in a collaborative, virtual-first culture focused on meaningful impact. The team is committed to building solutions that help restaurants and their guests succeed. We’re looking for a Merchant & Payments Onboarding Manager to lead and scale onboarding for mid-market and enterprise restaurant brands across the Qu ecosystem. This role owns the full onboarding journey, from merchant application through activation and go-live. Working across payments, product, and customer experience, this person will ensure merchants are onboarded quickly, accurately, and with confidence while improving processes to make onboarding more consistent and scalable. At Qu you will: - Own and manage the end-to-end onboarding lifecycle for merchant payments accounts - Coordinate applications, KYC/KYB verification, underwriting, and processor setup - Configure merchant accounts including processing,...