Customer Service Rep - 1AM Start

Job description

Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner. Schedule: 1AM-9:30AM Thur- Mon (OFF Tue/Wed) Pay: $19-21 DOE: KEY DUTIES AND RESPONSIBILITIES: - Invoice and verify accounts accurately and in a timely manner - Verify inbound receipts for accuracy - Develop and maintain customer relationships in a professional manner - Generate customer reports per customer request (i.e. weekly, monthly late/bill reports) - Coordinate availability of product and schedule for daily shifts with warehouse team - Coordinate with Operations on special client requests; expediting when necessary - Serve as first point of contact to resolve customer issues - Maintain and file documentation in organized and comprehensive way ADDITIONAL DUTIES AND RESPONSIBILITIES: - Partner with Inventory and Operations to research inventory discrepancies and misplacements MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES): - High School diploma or GED may be required depending on facility - Excellent verbal and written communication skills; English may be required - Excellent organizational skills, including...