BDC Representative (Service Appointment Scheduler)

Job description

Location: North Richland Hills, TX (On Site) | Type: Full Time | Compensation: $15.50 per hour + bonuses up to $2,150 additional per month Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand! Honda of North Richland Hills is looking for a high-energy, phone-savvy BDC Service Representative to join our team. This position plays a key role in delivering excellent customer service by scheduling service appointments, rescheduling as needed, and following up with customers on their recent visits. Schedule: Must have flexibility to work the following days and hours: Monday - Friday, 7AM - 7PM and Saturday's from 7AM - 5PM. Core Responsibilities: - Respond to service inquiries via phone, email, and chat professionally and promptly. - Schedule and confirm service appointments, balancing customer preferences and depar...