Ocean Freight Import Operation Specialist

Job description

We are looking for a detail-oriented Ocean Freight Import Operation Specialist to manage end-to-end ocean import operations and ensure smooth coordination across all stakeholders. This role plays a key part in maintaining operational excellence, ensuring compliance with international trade regulations, and delivering high-quality service to our customers. Your Responsibilities: - Manage end-to-end ocean freight import operations from booking to final delivery and invoicing, - Ensure accurate and timely documentation and information flow throughout the shipment lifecycle, - Coordinate with customers, customs brokers, shipping lines, overseas agents, and internal teams, - Monitor shipments and ensure compliance with customs and international trade regulations, - Proactively resolve operational and commercial issues to maintain high customer satisfaction, - Organize payment processes and ensure timely release of delivery orders, - Control costs, calculate profit margins, and manage invoicing processes, - Prepare and analyze shipment-based profit & loss reports, - Coordinate with finance for account checks, payment collection, and outstanding balances, - Manage demurrage processes and...