Small Business Sales Coach NY Metro

Job description

Role Summary The Business Banking Sales Coach develops and supports Small Business Banking teams across the region. The role requires strong business banking and credit expertise to assess complex issues, advise Area and Market leadership, and shape decisions that impact sales, credit quality, and client experience. The Sales Coach drives growth by coaching Business Relationship Managers, Senior Business Bankers, and branch teams, building community relationships, and promoting operational excellence. Responsibilities include daily sales guidance, ensuring consistent risk and control practices, and contributing to business planning. Key Responsibilities: Team Coaching & Development ● Coach and mentor Branch teams, Business Relationship Managers and Senior Business Bankers, focusing on enhancing sales techniques, product knowledge, and client engagement strategies. ● Coach and guide the team in fostering a collaborative and results-driven culture focused on achieving business goals and delivering superior customer experience across Areas and Branches. ● Serve as a subject matter expert for the broader Region in Small Business Banking, providing guidance and insights to Business Rela...