Business Engagement Lead – Security & Infrastructure

Job description

The Business Engagement Lead – Security & Infrastructure serves as a strategic and operational partner to Horace Mann’s Security & Infrastructure technology teams. This role ensures effective work intake, prioritization, capacity planning, financial management, and performance reporting to support consistent, predictable technology delivery. This is a full-time position eligible for remote work from approved U.S. states or hybrid work from Springfield, IL. Remote employees should anticipate occasional travel for on-site collaboration and planning sessions. Key Duties and Responsibilities: Work Intake, Prioritization & Governance: - Develop and manage a standardized intake process aligned to Technology governance practices. - Facilitate prioritization discussions based on business value, risk, resource availability, and financial impact. - Ensure all incoming work is properly scoped, documented, and communicated. Workload, Capacity & Resource Planning: - Maintain visibility into workload, resource allocation, and team capacity across Security & Infrastructure. - Partner with leaders to forecast staffing needs and identify resource gaps. - Provide analytical insights to support vendo...