Support Consultant

Job description

Company Description Come join us and make a difference in the world! Discover more at www.necsws.com: Job Description: Purpose of the Role: This role is part of a wider team supporting NEC Public Safety solutions for customers across the UK. As part of this team, the Support Consultant will provide application and systems support, incident triage, investigation, resolution, and proactive maintenance activities. The role includes supporting a bespoke Control Room solution for a London‑based customer, with on‑site attendance required in the Wimbledon and Stratford areas for part of the working week. Alongside this, consultants will also support other NEC customers and solutions remotely and, where necessary, on‑site to meet operational or business needs. Consultants may be asked to work across multiple customers or NEC products where required to support service delivery and business requirements. Security Clearance: You must have the ability to obtain and maintain NPPV3 and SC security clearance. Maintaining the required security clearances is a mandatory requirement of this role. If at any point the required clearances cannot be obtained or maintained, this may impact your eligibili...