Box Office Administrator - Fixed-Term Contract

Job description

As Box Office Co-ordinator, you will work within a vibrant and fast paced environment and be instrumental in providing a professional and efficient point of contact for all guest bookings and enquiries within the PizzaExpress Live portfolio, responding to a high volume of email and telephone traffic and liaising directly with the operations team in each venue, daily. In addition, there will be associated work around co-ordinating artists requirements on an ad hoc basis. This is a full-time role, offered on a fixed-term contract. What you’ll be doing: - To own event co-ordination through preparing daily lists of guests with table allocations for all venues. All lists to be compliant with guidelines and expectations set by Head of Music/ Music Operations Manager. - To operate the telephone service, including processing payments, refunds, memberships and relaying important information from enquiries, positively impacting our recognised service journey. - To respond in a timely manner, to a high volume of emails from guests, artists and their representatives in order to manage daily communication, including but not exhaustive: waiting list submissions, contact forms and newsletter sign...