Junior Field Support Engineer

Job description

Company Description Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so! With more than 51.000 colleagues in 30 countries, we rank as Europe’s leading digital solutions provider. Some of the most successful companies in Europe rely on our technology due to our commitment to innovation, collaboration, and value in business development. The world is how we shape it. Let’s shape it together. Job Description: You work in a field-based support environment where you ensure the continuity of retail and operational activities by providing hands-on and remote IT support across multiple locations. Your scope includes supporting cash register and point-of-sale systems, scanners, payment terminals such as Bancontact, network connectivity, printers, and other peripheral devices used in stores and operational sites. The function is highly varied and combines operational support with project-based work. When the Service Desk is unable to resolve an issue remotely, Field Engineers take ownership of the incident. This involves performing on-site interventions when required, while always aiming to...