Patient Account Representative FT (In Person)

Job description

As a Patient Account Representative, you'll be a guiding force behind efficient patient billing and account management. Your responsibilities will span the entire account lifecycle - from processing claims and collecting payments to resolving issues and addressing patient inquiries with empathy and clarity. Day-to-day, you'll leverage your expertise to: - Process and manage patient claims accurately and efficiently - Collect payments, negotiate overdue balances, and assist with repayment structures - Generate bills and explain insurance benefits to patients - Resolve account-related issues promptly with patients and insurance companies To thrive in this role, you'll need: More than just a financial coordinator, you'll be a trusted advisor, guiding patients through the often-complex realm of healthcare finances. Join our team and make a tangible difference in patients' lives. - A High School Diploma or GED and relevant experience in medical billing, collections and customer service. - Computer proficiency with EMRs and Microsoft Office Suite - Excel, Word, Outlook - Strong understanding of insurance reimbursement procedures and revenue cycle process - Good analytical skills and a fi...