Patient Service Representative

Job description

The responsibilities of this job include, but are not limited to, the following: Minimum education and professional requirements include, but are not limited to, the following: Salary Range: $20.00 - $23.00, depending on experience. - A ssisting patients using the kiosk prior to registration. - Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated. - Respectfully handling Physician and Nurse requests in a timely manner. - Communicating information about Patient First’s billing policies, including insurable and non-insurable charges, as needed. - Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness. - Verifying all patient demographic, health, pharmacy, and insurance information. - Thoroughly answering billing and insurance questions and providing itemized billing statements as requested. - Referring billing questions to the appropriate parties as needed. - Collecting money and issuing receipts for a patient’s visit, diagnostic studies, and supplies as prompted by the electronic medical record system. - Discharging the patient and processing incurred char...