Customer Service Representative

Job description

Overview The Customer Service Representative I position is responsible for providing a high level of customer service for MFA Oil customers. In addition, this position is responsible for the daily duties of the operation including recording sales, taking payments, performing and entering inventory and completing bank deposits. MFA Oil Company is an Equal Opportunity/Drug-Free Employer. Responsibilities: - In an accurate and timely manner, complete daily sales and deposit reporting - Make sure daily sales and receipts are listed accurately on monthly stock sheets - Ensure that customer payments are completed accurately and applied to the correct account - Ensure that petty cash reimbursements are completed accurately, and that proper supporting documentation is attached - Assist manager in securing all tax exemption forms (FE7, MO1, etc.) - Make sure they are complete and maintain a file on all forms - Answer phones, greet customers, and satisfy routine requests courteously - Be sure that all “out of gas” calls are notified of MFA Oil’s “Out of Gas” procedures - Process daily correspondence from customers and home office in a timely manner - Make sure that proper new customer docume...