Product Researcher

Job description

Overview: SOFTSWISS is hiring a Product Researcher to join our team. We are looking for a curious and data-driven specialist who enjoys exploring markets, analyzing competitors, and uncovering how products really work to support better product decisions. About Product: SOFTSWISS Casino Platform Full-service modular software platform to manage online casino operations Learn More: Purpose of the role: In this role, you will turn research and product analysis into clear, actionable insights for product teams. You will deep dive into user journeys, competitor solutions, and market trends to identify opportunities and help shape product improvements. Key responsibilities: Conduct comprehensive desk research to monitor the overall market landscape, track competitor updates, and identify industry trends. Conduct end-to-end competitor product audits by simulating real user experiences to reverse-engineer user journeys, core mechanics, and UX/UI flows across various international markets. Assist in organizing and managing field research with native users to gather qualitative data. Transform raw data into clear, actionable insights and visual frameworks to support product decisions. Work cl...