Technical Architect, Salesforce Order Management (OMS), USA

Job description

OSF Digital is a leading digital transformation firm with a global footprint in 30+ countries and over 1500+ employees. Our passion is in helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions. We are a rapidly growing team of diverse individuals passionate about performance, technology, and customer satisfaction. We are seeking an experienced: Salesforce Order Management (OMS) Technical Architect to lead technical strategy, solution design, and architecture for large-scale retail and supply chain implementations. This role requires strong domain expertise, architectural leadership, and the ability to guide teams and clients through complex digital transformation initiatives. Responsibilities: Act as the technical subject matter expert on Salesforce Order Management (OMS) on client projects. Understand and analyze the client's existing technology landscape. Conduct workshops with client teams to gather requirements and define end‑to‑end implementation architecture. Provide technical guidance to project delivery teams, product engineering teams, and clients. Own all technical escalations throughout the project lifecycle....