Client Service Director - Legal

Job description

Company Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description: The Client Services Director for GO Creative is the face of RR Donnelley, serving as a liaison between the client and our operations group, providing guidance for account strategy and driving client development activities. Work Structure: Hybrid: Shift: Monday - Friday, 8AM - 5PM Must be able to commute to the Phoenix, AZ location Responsibilities: Client Relationship Management - Primary escalation point for the client for operational issues and customer inquiries - Understand client work demands and ensure on-site, near-site, and offshore teams meet outlined service commitments and expectations - Owne...