Assistant Branch Experience Manager - Greystone| Full-Time

Job description

Description Assistant Branch Experience Manager - Greystone We are looking for service oriented, energetic and driven leader to fill our Assistant Branch Experience Manager position for our Greystone branch . The Assistant Branch Experience Manager will assist the Branch Experience Manager with the overall operations of the branch. This employee will assume responsibility for the branch when the Branch Experience Manager is absent. In this position, the employee will utilize service skills to deliver a delightful member and staff experience. Functions and Responsibilities would include: - Manage branch staff in the absence of the manager. - Coach, train, and hold staff accountable for using Avadian’s Sales Flow Model. - Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their features and benefits, as well as their processes, guidelines, and procedures. - Provide consistent communication to staff regarding 90-day action plans, goals and objectives, secret shops, corporate initiatives, and training opportunities. - Assess staff members in order to evaluate training comprehension, sales flow model confidence, and operational eff...