AI Automation Infrastructure Engineer

Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. Overview: We’re looking for an AI Engineer with strong expertise in Voice, Network, and Compute infrastructure automation. You will design and deploy AI‑driven automation that improves reliability, performance, and operational efficiency across large‑scale systems. This role emphasizes agent‑based automation, MCP‑style service frameworks, and reusable Skills that enable intelligent workflows across infrastructure platforms. What You’ll Do: - Build AI/ML‑powered automation for Voice, Network, and Compute platforms. - Design and deploy Model Context Protocol (MCP)–style servers or similar agent service layers that expose infrastructure capabilities as secure, reusable AI‑callable actions. - Develop Skills and tools for workflow automation , enabling LLM‑driven agents to execute operational tasks, diagnostics, and remediation safely and deterministically. - Create intelligent systems for anomaly de...