JobMesh

Access Associate(Full-Time, Days)

Rochester Regional Health · US

SUMMARY As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out...

Job description

SUMMARY: As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families. STATUS: Full-Time, Days: LOCATION: 2410 Ridgeway Ave: DEPARTMENT: Orthopedic Associates: SCHEDULE: Mon - Fri, Variable 7:30am-4:00pm, 8:00am-4:30pm & 8:30am-5:00pm ATTRIBUTES: - 2 year degree or equivalent combination of education and work experience preferred - Intermediate computer skills - Excellent customer service and communication skills EDUCATION: - Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments - Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable - Billing & Payments. Collect and process payments when applicable LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary...