FCC - NOC Analyst

Job description

cFocus Software seeks a NOC Analyst to join our program supporting the Federal Communications Commission (FCC). This position is remote. This position requires the ability a Public Trust clearance. Qualifications: Duties: - Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). - Experience in IT operations, network monitoring, or NOC environment. - Understanding of enterprise infrastructure, networking, and system operations. - Ability to analyze system alerts, logs, and performance data - Experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG). - Knowledge of networking fundamentals (TCP/IP, DNS, routing, switching). - Familiarity with Windows/Linux systems administration. - Understanding of incident management and ITIL processes. - Strong troubleshooting and analytical skills. - Ability to work in a 24x7 operational environment. - Effective communication and documentation skills - Required Certifications - Role-appropriate IT and networking certifications demonstrating operational competency. - Examples include: CompTIA Network+, Security+, CCNA, or other relevant certifications - Monitor network, systems, an...