Photovoltaic Technical Service Specialist (Dutch-speaking) – Madrid

Job description

About Otovo Otovo is an Oslo-born, service-oriented company and a leading European marketplace for residential solar energy solutions. Our mission is to make solar energy accessible, simple, and affordable for homeowners across Europe. By combining technology, a network of local installation partners, and a strong customer focus, we deliver high-quality solar solutions at scale. Role Overview: We are looking for a Dutch-speaking Technical Service Specialist to join our Madrid office. In this role, you will ensure the technical quality and performance of our solar installations in the Dutch market, acting as a key point of contact between customers, field teams, and manufacturers. Key Responsibilities: - Provide technical support and resolve incidents related to solar installations - Diagnose issues and coordinate remote or on-site interventions - Manage warranty processes with manufacturers and partners - Coordinate with technicians and service providers to ensure timely resolution - Monitor system performance and identify improvement opportunities - Contribute to continuous improvement of processes and service quality Your Profile: - Fluent in Dutch and good level of English - Tec...