Patient Account Team Lead - DRH Outpatient

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Patient Revenue Management Organization: Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health. ONSITE POSITION: Monday - Friday (9:00 AM - 5:30 PM) The Patient Account Team Lead is an integral part of the patient care team in the hospital locations. The Patient Account Team Lead, in coordination with the Service Access Manager, ensures the work is accomplished effectively in adherence to all policy and procedures. The Patient Account Team Lead is the first line support for the Financial Care Counselors (FCC) within the hospital locations. The Patient Account Team Lead provides support for the hospital locations when the Service Access Manager is unavailable, escalating...