Outsource Disbursement Processor III

Job description

The Outsource Disbursement Processor III ensures that all tax bills, correspondence, current open items and C-Service reports are processed timely and efficiently for any states assigned without any assistance. The role maneuvers successfully through all systems including Mainframe, TTS, and lender servicing systems, and is able to advise of any unusual circumstances or requirements that could endanger the Service Level Agreement being met. The role successfully manages individual pipeline with the supporting the Team Lead as necessary, while adhering to lender’s Service Level Agreement and ELD’s without compromise and with limited supervision. Tax Procurement and Payments: · Procures tax amount data from taxing agency jurisdictions. Tax amount data procurement method consists of telephone, e-mail, and fax communication to taxing agency jurisdictions · Interprets tax amount data and statuses per property taxes received from taxing agency jurisdictions and effectively identify tax status for payment processing · Researches manages/processes open items such as missing payments, misapplied payments, and lost payments without supervision and with the ability to determine penalties · In...