Technology Support Specialist I - Information Technology

Job description

Ready to Start Your Career with the City of Temple? Summary: Technology Support Specialist, under the general supervision the Manager, supports and maintains system and user accounts, including rights, security and system groups, provides support of database and applications for users, provides technical design, and works in cross-functional teams to deliver projects and service. Essential Duties and Responsibilities: - Implements, maintains, configures, and troubleshoots wireless devices - Oversees advanced Windows implementations, configuration, troubleshooting, and management of computing devices - Configures, maintains, and troubleshoots network issues - Uses management tools such as the System Center suite of products for client administration of Windows Systems - Assists with Voice over IP (VOIP) setup, configuration, and troubleshooting - Supports hardware and software issues for the general government and public safety applications on City devices - Maintains working knowledge of database applications to assist in troubleshooting and setting up software on user computers. - Assists in the development and execution of Enterprise system projects - Assists with installation, c...