Marketing Data Analyst, Customer Experience

Job description

ASI is the largest global provider of technology B2B services for the $27.7 billion promotional products industry (branding and marketing). With 25,000 clients in 53 countries, our mission is to inspire, inform, and empower our clients’ success every step of the way. ASI currently has a hybrid work model. This position requires in‑person attendance at our office on Tuesdays and Wednesdays. ASI is seeking a Marketing Data Analyst, Customer Experience to join our Marketing team. This role will focus on gathering, analyzing, and reporting data that drives strategic decisions across ASI’s member communications and programs. The ideal candidate is detail‑oriented, data‑driven, and passionate about using insights to improve onboarding, engagement, retention, and overall member experience. Reporting to the VP of Customer Experience, this individual will play a critical role in identifying user trends, uncovering friction points, and translating complex data into actionable recommendations. This role partners closely with Marketing, Product, Customer Success, and other cross‑functional teams to support post‑sales strategies that increase platform adoption, engagement, and loyalty. The sala...