Bilingual Teller in Houston, TX at Bellaire Blvd

Job description

Full-Time Teller – Bilingual English/Spanish in Houston, TX (Weekend hours required) Role Responsibilities: As a Front Line Associate (FLA), you will be responsible for maintaining guest services and providing valuable customer service. Schedules may include weekends and holidays. - Deliver exceptional guest service, ensuring a positive customer experience in line with company standards. - Process money transfer transactions and efficiently manage cash register operations. - Uphold loss prevention protocols, strictly adhering to company policies and store standards. - Handle money transfer procedures and related services, ensuring accuracy and compliance. - Manage company funds, ensuring precise reconciliation with daily receipts and records. - Implement strong security measures to safeguard company funds and maintain financial integrity. - Perform daily reconciliation of money transfers to ensure accuracy and transparency. - Provide timely and accurate updates to customers regarding the status of their orders. Role Requirements: - Prior experience in customer service. - Prior experience handling financial transactions. - Fluency in both English and Spanish, with strong communicati...