Supply Chain Services Associate

Job description

Position Summary: The Supply Chain Services Associate at Vallen is a hands-on executor of supply chain, vending, and/or VMI (Vendor Managed Inventory) functions, predominantly situated onsite at a customer location. This individual collaborates closely with the Supply Chain Services Manager and, when required, with the inside sales and account management team. The primary objective of the associate is to ensure effective inventory management, adherence to service standards, and overall customer satisfaction, all while upholding Vallen's reputation for excellence. Essential Job Duties and Responsibilities: - Operational Fulfillment : Directly engage in restocking vending machines, VMI cabinets, and toolcribs, ensuring that inventory levels align with set standards. - Customer Interaction : Provide first-hand assistance to onsite customer queries, resolving any immediate concerns related to inventory or tool usage. - Asset & Inventory Handling : Ensure accurate logging and tracking of inventory used, restocked, or requested, adhering to Vallen's inventory management protocols. - KPI Awareness : Maintain awareness of key performance indicators and collaborate with the Supply Chain Ser...