Sr. Operations Agent - Time Critical - 2nd Shift (16:00 to 00:00)
Crane Worldwide Logistics · Frankfurt Am Main, Hesse, DE
Key Responsibilities - Documentation & Compliance - Generate and review airline bills, motor carrier bills of lading (BOL), export/import declarations, NAFTA...
Job description
Key Responsibilities: - Documentation & Compliance - Generate and review airline bills, motor carrier bills of lading (BOL), export/import declarations, NAFTA/USMCA forms, and other domestic paperwork. - Maintain accurate records to meet corporate standards and regulatory requirements. - Shipment Routing & Optimisation - Select the optimal mode of transport (ground, air, courier) for all U.S. and cross-border Canadian shipments. - Analyse cost-time trade-offs to balance service levels with budget objectives. - Rate Negotiation & Carrier Management - Negotiate competitive rates and service agreements with motor carriers, freight forwarders, and couriers (e.g., UPS, DHL, FedEx). - Monitor carrier performance and recommend partnerships that drive cost savings and reliability. - Brokerage Coordination - Liaise daily with customs brokers to provide import documentation, track entries, and expedite clearance for inbound shipments. - Troubleshoot and resolve brokerage issues to avoid delays or penalties. - Sales Support & Quoting - Partner with domestic sales to gather weight/dimension data, prepare accurate freight quotes, and recommend the most economical carriers. - Empower sales teams...