Comm. Field Technical Consultant

Job description

Who We Are Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us. What Drives Success: - Under limited supervision, develops and delivers training courses for training customers or technical employees in the installation, maintenance, and repair of HVAC products. - Troubleshoots technical inquiries. - Identifies customer needs. - Investigates and resolves technical inquiries. - Develops, test, and maintain courses and materials used in training. - Establishes course content and student learning objectives. - May prepare course syllabi, lesson plans, and student manuals, and coordinate the development of training aids. - Reviews problem areas and identifies training needs. - Develops criteri...