Part Time Customer Care Specialist

Job description

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about. Position Summary: Supports terminal operations through clerical and customer service activities while ensuring shipment documentation is accurate, organized and properly processed. Contributes to smooth daily operations by assisting with paperwork, recordkeeping and basic service requests. Major Tasks and Responsibilities: - Prepares, prints, scans, and organizes documentation for terminal operations and dispatch. - Maintains accurate filing and recordkeeping systems for shipments and terminal records. - Bundles and distributes paperwork for outbound shipments in coordination with operations staff. - Reviews outbound load paperwork to ensure accuracy before dispatch. - Handles inbound calls and emails to provide timely...