Manager Arena Operations

Job description

Position Summary The Manager, Arena Operations is responsible for the day-to-day leadership, planning, and execution of arena operations across the WinSport campus. This role ensures arenas are athlete-ready, event-ready, safe, and efficiently operated, while aligning with broader operational strategies, sustainability goals, and financial expectations. Reporting to the Director, Arenas and Building Operations, the Manager plays a critical role in translating strategic direction into operational excellence, leading frontline teams, and maintaining the highest standards of ice quality, safety, and customer experience. Key Responsibilities: Arena Operations Leadership: - Lead daily operations of all ice arenas, including ice maintenance, event changeovers, and facility readiness. - Create, manage, and implement arena-related and icehouse-related safe work policies and procedures. - Work alongside the arena services and events team to ensure that our operations can best serve any range of clients that attend and/or host arena bookings at our facilities. - Participate in or lead safety inspections and investigations, working alongside the safety team to ensure the highest level of work...