Marina Retail Associate [Seasonal]
Palmetto Dunes Oceanfront Resort · Hilton Head Island, South Carolina, US
Description This is a seasonal position from May - September. You will serve on a team whose job is to help Shelter Cove Marina engage with all guests to cre...
Job description
Description This is a seasonal position from May - September. You will serve on a team whose job is to help Shelter Cove Marina engage with all guests to create a memorable experience. You will contribute to the success of the Marina by providing outstanding customer service to all guests we encounter. By supporting our company's Noble Purpose, your top priority will be to care about our guests, and the impact we make on their lives . ESSENTIAL JOB FUNCTIONS: - You will help live out our company's Noble Purpose by providing outstanding customer service to all guests. - When interacting with each guest, leave them with a "WOW" story to tell about their experience. - Share customer impact stories with your team in meetings and with management. - Accurately operate cash register including all cash and credit transactions - Keep professional attitude and appearance, striving for complete customer satisfaction - Answer phones using courteous, professional tones, make and enter charter reservations into system accordingly, notify captains of trips. - Have working product knowledge including charter and rental programs, apparel, and equipment - Maximize every sales opportunity by cross se...