Insurance Coordinator

Job description

- Must have reliable transportation, as this person will be traveling to and from clinics (mileage reimbursement provided). PURPOSE AND SCOPE: Explores, recommends, and coordinates the insurance and potential financial assistance options available to kidney dialysis patients in a specified geographic area, while maximizing revenue for the company. Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and company policy requirements PRINCIPAL DUTIES AND RESPONSIBILITIES: Meets regularly with dialysis patients at the clinic(s) in the assigned region to educate and coordinate insurance options: - Educates on the availability of alternative insurance options (i.e., Medicare, Medicaid, Medicare Supplement, State Renal programs and COBRA). - Ensures patients have followed through with the application process. - Obtains premium statements and signatures from patients. - Discusses situation and options if employment status changes or other situations change. - Completes and follows up with paperwork when claims are disputed for non-payment. - Collects necessary documents to completed initia...