Customer Acquisition Specialist - Bilingual Spanish/English

Job description

SportStars is a fast-growing, multi-sport organization committed to delivering high-quality youth programming across our communities. We combine structured coaching, operational excellence, and a strong customer-first approach to create outstanding experiences for families. As we continue to grow, we’re looking for a driven, sales-oriented Customer Service Representative who thrives in a fast-paced environment and is motivated by results. Drive Enrollment Growth: - Conduct high-volume inbound and outbound calls, emails, and follow-ups - Convert inquiries into registrations for camps, leagues, and programs Lead Generation & Pipeline Management: - Proactively generate new leads through outreach and follow-ups - Build, manage, and maintain a healthy sales pipeline - Track all interactions accurately using CRM systems Customer Relationship Building: - Build strong rapport with parents and guardians - Understand customer needs and recommend best-fit programs - Deliver a high-energy, positive, and professional experience Sales Execution: - Confidently present program offerings and value propositions - Overcome objections and close enrollments - Consistently meet or exceed individual sale...