TAC Warehouse Specialist - Onsite

Job description

POSITION SUMMARY: The Technical Assistance Center (TAC) team provides technical support to the company’s end users over the phone, in person, or remotely via remote access software. Responsibilities for the Warehouse Specialist include staging and maintaining depot stock of corporate and retail endpoints and assets. Maintains visibility into hardware stock and conducts auditing and warehouse functions accordingly. Works closely with IT Logistics Coordinator and Endpoint Management to ensure that hardware requests and staging are happening to leadership expectations and service level agreement. This is an onsite position. ESSENTIAL FUNCTIONS: Keep records of warehouse inventory levels and product locations to ensure all items are accounted for. Perform physical tasks, such as staging pallets, moving heavy boxes or large objects. Work closely with IT Logistics and Endpoint Management teams to ensure that hardware requests are fulfilled in a precise and timely manner. Communicate with other departments, such as shipping and accounting, to ensure all products are received and shipped in a timely manner. Provide input and order requests as necessary to backfill hardware stock. Complete...