Digital Operations Associate

Job description

We are seeking a detail-oriented and proactive Digital Operations Associate specializing in Web Operations to support the execution, optimization, and maintenance of digital experiences across our web ecosystem. This role is ideal for early career professionals who have hands-on experience with Adobe Experience Manager (AEM) and are passionate about building seamless digital customer journeys. Alkermes has adopted a hybrid working environment to support and meet the needs of employees and this role will operate in a flexible environment with 60% of time in the office and 40% from home. Web Content Operations (AEM): - Build, edit, and publish content using Adobe Experience Manager (AEM) components, templates, and workflows - Ensure content accuracy, localization readiness, and timely publishing across sites. Support development partner and internal stakeholders for seamless end-to-end website update process - Maintain content taxonomies, tagging, and metadata to support search and personalization throughout customer journeys Platform Troubleshooting & Support: - Diagnose and resolve authoring, rendering, and publishing issues within AEM and connected third-party services (e.g. Wisti...