Credit Controller

Job description

At Sureserve Energy Services UK, excellence is not just an expectation; it's our standard. We are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple yet powerful: to elevate the quality of life in the communities we serve by innovating and improving the spaces where people reside, work, and gather. From our Livingston office, you will take ownership of the end-to-end credit control process, ensuring invoices are paid on time, disputes are resolved quickly, and customer accounts are well managed. Working closely with finance and operational teams, you’ll play a critical role in maintaining healthy cashflow and supporting business performance across multiple contracts within the energy and social housing sectors. Key Responsibilities: Proactively manage a portfolio of customer accounts to ensure timely collection of outstanding debt Build strong working relationships with internal stakeholders and external clients to resolve payment queries efficiently Monitor aged debt reports, identify risks, and escalate issues as required Lead on reconciliation of customer accounts and resolution of billing disputes Drive improvements in cash coll...