Area Service Director

Job description

Job Description Summary Area Service Director North Eastern Europe Leads the Service organization across North Eastern Europe, with responsibility for Poland, Latvia, Lithuania, Czech Republic, Slovakia, and Ukraine. Provides strategic and operational leadership for Field Service operations, managing both direct service teams and indirect channel partners. Job Description: Activities & Responsibilities: - Act as an escalation point of contact for customers, ensuring timely and satisfactory resolution of concerns. - Ensure successful operations planning and execution, ensuring compliance with quality, timeliness, and cost standards. - Accountable for P&L in designed area, - Impulse & empower to drive improvements projects/ efficiency in order to meet commitments of the P&L - Contributes to strategy & organize efficiently the workforce planning and localization - Establish and maintain strong customer relationships, providing ongoing technical and business support. - Drive field business with a strong collaboration other function for a successful franchise - Drive lean mindset and continuous improvement within the department - Secure full adoption and execution of the teams to EHS &...