Services Product Manager

Job description

JOB SUMMARY: The Services Product Manager will be responsible for establishing, supporting, and executing services strategies, products, and programs consistent with overall business objectives. This role will also lead the upstream and downstream ownership of service parts, including portfolio strategy, pricing support, commercialization, lifecycle management, and development of service parts initiatives, while continuing to support development of new and enhanced service offerings. This position reports to the Senior Service Product Manager. ESSENTIAL/PRIMARY DUTIES: Lead assigned end-to-end development of new service products, from concept to market launch. Manage and support service product development, commercialization strategies, and training to achieve organizational goals. Analyze and present research on customer needs, preferences, competitive landscapes, accreditation, and regulatory requirements as an input to service product and service parts development strategies. Manage initiatives focused on improving, adding service functionality, or adding service product and service parts offerings to Midmark’s eCommerce platform(s). Develop and manage serviceability project pla...