Senior Customer Success Manager, Enterprise
Similarweb · New York City, New York, US
At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online.
Job description
At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 6,000 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights. Work alongside Similarwebbers from around the globe who are bright, curious, practical, and genuinely good people. We are looking for a Senior Customer Success Manager to join our Client Services Team . This role will report to Team Manager, Customer Success. Why is this role so important at Similarweb? The CSM's ability to create relationships with the clients, and help them extract real business value, using Similarweb’s platform, is essential to keeping clients engaged with Similarweb for years. So, what will you be doing all day? Your role as part of the Client Services Team means your daily responsibilities may include: - The CSM is in the front line, bringing our platform and data to life for the client - The CSM drives user engagement, adoption of our...