Consultant, Associate

Job description

General information Country: United States: City: Remote Location: Job ID: 48882 Department: Infor Consulting Services: Experience Level: ENTRY_LEVEL: Employment Status: FULL_TIME: Workplace Type: Remote: Description & Requirements: The Associate Consultant is responsible for supporting the implementation, configuration, and training of Infor’s Smart Series POS (Point of Sale) solutions for clients. This role plays a key part in ensuring successful system rollouts by collaborating with internal teams and clients to deliver services on time and within scope. The Associate Consultant will provide both remote and onsite support as needed, assist with project documentation, and contribute to maintaining high client satisfaction during and after deployment. A Day in The Life Typically Includes: - Coordinate and lead implementation meetings for POS software installations, both remotely and onsite, ensuring all stakeholders are aligned and prepared. - Provide end-user training and onboarding for software products, adapting delivery to meet audience needs and leveraging adult learning principles. - Troubleshoot software issues via phone or in person, resolving problems within scope or esca...