Strategic Analytics - Associate

Job description

As a Senior Associate within the Fraud Strategy Team, you will be responsible for designing and validating fraud strategies, capabilities, and processes including working with Product, Technology and Operations teams. Your role will require a deep understanding of the business, data analysis to understand root causes, and the use of analytics to design and implement solutions. You will play a pivotal role in promoting end-to-end solutions that mitigate risks while balancing minimization of revenue loss, operating costs, and customer impacts. Job responsibilities: - Monitoring authentication risks in non-digital channel of IVR, call center & branch and fraud attack trends to identifying tactical and strategic responses to minimize customer and bank exposure. - Collaborating with product, operations, technical and analytics teams to develop and prioritize initiatives and resources to maximize existing capabilities. - Taking ownership of the ATO and authentication related fraud loss categories to ensure a clear plan is place to minimize overall fraud loss expenses - Regularly monitor fraud trends and customer frictions to identify opportunities to improve fraud strategy performance -...