Bilingual Claims Specialist (Remote)

Job description

Company Description We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth. Job Description: About the role: Location: Remote - Canada: Status: Permanent: Like WCG, you believe in the power of work to transform lives. As Claims Specialist, you’ll be responsible for answering client telephone inquiries about their claims, processing claims, and invoicing Veterans Affairs Canada. This is a customer service and clerical role that will suit a detail-oriented individual who is willing to learn. This position requires a high level of confidentiality pertaining to client records and financial information. What you’ll do: - Work with the User Support Team to resolve participant claim issues by responding to questions and resolving tickets in our ticketing system - Provide back up for User Support Team as needed – answering calls from participants and service delivery staff - Process client claims and service provider invoices in case management system accu...