Commercial/Industrial Service Technician

Job description

The Service Technician will work independently or as part of a team which will be responsible for the installation, startup, troubleshooting, commissioning and servicing of commercial HVACR equipment, systems and units. Job Duties: Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems. Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests. Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements. Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. · Documents service and installation actions by completing forms, reports, logs, and records. · Maintains customer confidence by keeping service information confidential. Updates job knowledge by participating in educational opportunities; reading professional publications. · Accomplishes operations and organization mission by com...