Account Manager

Job description

HEICO Component Repair Group, a global leader in the overhaul and repair of aircraft components, is currently looking for an Account Manager to join our Quality Assurance team. This is a fantastic opportunity for a dynamic professional to manage key customer relationships, drive business growth, and ensure exceptional service delivery in a fast-paced aerospace industry. The Account Manager will be responsible for maintaining and expanding relationships with assigned customers by ensuring high levels of customer satisfaction and maximizing account performance. This role includes managing daily communication with clients, handling quotes and contract negotiations, tracking open orders and repair statuses, and collaborating with internal departments such as operations, engineering, and logistics. You will serve as the primary point of contact for customer inquiries, resolve issues promptly, and provide updates regarding turnaround times, pricing, and product availability. Additionally, you will monitor account trends, identify new sales opportunities, and support the development and implementation of customer service strategies that align with HEICO’s commitment to quality and respons...