Account Manager

Job description

Description Job Title: Account Manager: Job Type: FT: Location: #LI- Remote, to be considered for this role, you must reside in one of the following states — AL, AK, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, ME, MI, MT, MS, MO, NC, ND, NE, NH, NM, NV, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, WI, WV, WY Job Summary: We are passionate about our clients having a great experience and this also applies to our team and our future team members. Building a remarkable team is a top-level company priority. An Account Manager is responsible for creating and maintaining positive relationships and achieving overall satisfaction with assigned clients and brokers. This position interprets our system capabilities and our services for each client’s unique needs, participates in internal process improvement opportunities, and provides guidance and support to teammates. The Account Manager will report to a Team Leader, Account Management. What You’ll Do: - An Account Manager may be assigned clients of varying sizes, industries and complexities. - You will be responsible for the following tasks for your assigned book of business: - Provide a high level of customer service to assigned brokers,...