Fulfillment Lead

Job description

Position Summary The Fulfillment Lead is responsible for providing front-line people support and operational direction for daily warehouse activities within a freezer environment. This role includes line and task assignment, scheduling, operational guidance, training, coaching, and development of associates. The Freezer Lead serves as a champion of change by identifying and helping implement process improvements to drive efficiency, productivity, and employee safety. This position requires strong leadership skills and the ability to work in refrigerated and freezer conditions while supporting warehouse operations. Essential Duties & Responsibilities: - Lead a team of approximately 10–25 employees including Freezer Warehouse Drivers, Freezer Pickers, and Material Handlers - Spend significant time working in refrigerated and freezer environments while supporting associates - Identify and resolve issues related to conveyors, materials flow, and operational challenges - Provide feedback on new hire and refresher training to ensure employees meet performance standards - Communicate effectively and motivate associates to meet business needs - Coordinate day-to-day workflow, training, and...