Extranet Networking Engineer

Job description

Job Description Purpose of the role: The Extranet Engineer is responsible for delivering project ‑ based connectivity initiatives while providing 2nd line support for day ‑ to ‑ day extranet operations. The role focuses on implementing and supporting externally facing network and security connectivity, working to agreed designs and standards within a regulated environment. The engineer will act as a key contributor to extranet ‑ related projects, partner onboarding, and operational stability, escalating complex issues appropriately while maintaining strong control and service discipline. Accountabilities: - Provide 2nd line support for extranet and external connectivity services - Monitor, troubleshoot, and resolve connectivity, routing, firewall , and certificate issues - Support partner onboarding and offboarding, following approved patterns and procedures - Troubleshoot low ‑ latency connectivity and performance issues for latency ‑ sensitive services - Assist with BGP routing troubleshooting, including route visibility and failover scenarios - Investigate incidents, provide timely updates, and contribute to root cause analysis (RCA) - Work closely with Network, Security, and Ap...