Customer Service Representative

Job description

Description Trade Products is a division of Arrow International, the world's largest manufacturer and supplier of charitable gaming products and solutions. We are currently looking for a Customer Service Representative to join our team. This is an hourly position with a wage range of $23-29/hr. Position Overview: Works full time to contact current and potential customers for the purpose of selling pull tabs. Performs position specific responsibilities to ensure a high level of productivity, quality, and external customer service while adhering to all relevant company policies and procedures. Identifies and recommends process improvements to streamline and increase efficiency of existing programs. This position is paying $23 to $29 per hour. Essential Job Functions: - Answer phones and assist customers with orders, queries, and problem solving. - Accurately enter all orders and relevant data into internal programs - Build and support customer relationships on an ongoing basis to increase sales and meet monthly targets and goals. - Follow-up with customers via phone, email, and fax - Develop new customer prospects. - Maintain close contact with outside sales representatives regarding...