Front Desk Associate

Job description

Great service starts with great people. What We’re Looking For: We are pleased to announce a wonderful opportunity for a Front Desk Associate. What will you be doing most days? What are the requirements for this position? - Highly outgoing and service-driven personality - Comfortable engaging with guests all day—this is a very people-focused role - Positive attitude—no negativity, eye-rolling, or poor guest interactions - Strong communication and problem-solving skills - Able to stay calm, professional, and upbeat during busy shifts - Reliable, punctual, and team-oriented - Must be available nights, weekends, and holidays - Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay - Work proficiently on the hotel’s electronic reservation system, as well as, other computer programs to ensure a seamless workflow - Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity - Anticipate guests’ needs and go out of your way to maximize the guest experience - Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment fo...