Medical Office Specialist
Texas Ear, Nose & Throat Specialists · Boynton Beach, Florida, US
Job Summary: This position is responsible for answering incoming telephone calls, verifying the insurance of patients, medical record processing, making appo...
Job description
Job Summary: This position is responsible for answering incoming telephone calls, verifying the insurance of patients, medical record processing, making appointments for diagnostic scan and the general practice appointments following medical practice policies and procedures. Tasks may be integrated into another position, including surgical coordination, or check-in and check-out receptionist. This position may also be responsible for certain day-to-day administrative and general office duties. Primary Job Responsibilities: - Verifying insurance for patients by electronic means or by telephone and communicating by telephone to all patients regarding their insurance benefits and what they will have to pay out of pocket during their visit to our practice. - Coordinate medical records processing. - Assist with surgical coordination, when needed. - Schedules appointments for patients by phone when they call in. - Checks messages on various phone lines throughout the day. - Maintains scheduling system so records are accurate and complete. - Communicates as needed with physicians/clinicians and other staff about any patient concerns/issues related to insurance verification and scheduling....